Customer Focus
Our highly experienced Customer Services Team provide a fast, personable, and responsive Account Management Service throughout. From advice on opening a Credit Account, to ease of ordering, to accurate documentation and invoicing, our team are happy to help you find the solution, every time.
Being assigned a dedicated Technical Account Manager, who can offer competitive pricing, cost-effective lubrication solutions and provide any specialist advice with regards to oils and greases, stock management, storage and spill containment, also means that you can relax in the knowledge that on-site visits are readily available if and when required.
Technical Support
We provide the Top Independent Advice in the field of lubricating oils, metalworking, fluids, and greases.
Our Technical Support Team can recommend the most applicable oils and greases and value-added solutions. Their specialist knowledge can lead to tangible cost savings through improved lubrication, engine performance and reliability, and reduced machinery downtime.
Our Technical Services Include:
Reliable cross-referencing of competitor lubricant oil brands
Cost effective product rationalisation for lubricating oils and greases
Oil Analysis Service for lubricant monitoring and predictive maintenance
Comprehensive metalworking fluid testing service within HSE guidelines which includes dipslide testing, tank side maintenance charts and digital reports
Expert assistance regarding oil storage, lubricant dispensing solutions and spill containment, within regulatory standards
Deliveries and Logistics
Our specialist delivery fleet provide rapid, UK-wide delivery of lubricants and greases in a wide range of volumes and quantities.
Our vehicles are equipped with the most advanced fleet management technology and tracking systems via our sister companies Fleetmaxx Solutions and VTS Group, which allow us to optimize our routing and monitor your order from dispatch to your chosen delivery destination within DVSA regulations (Driver & Vehicle Standards Agency).